A bulk discount I've setup isn't working, why not?

If you've setup a bulk discount for a product (either individually on the product or using the bulk discounts feature) and it isn't working then please check some of the possible causes below.

i) Check that the discount is setup correctly:

If you've setup the discount on an individual product then make sure that you have conformed to the specification for this type.

If you've setup the discount across multiple products then make sure that you have conformed to the specification for this type.

ii) Make sure that there isn't more than one discount covering the same quantity of products purchased


Report The Problem!

If you are confident that the discount is setup correctly but isn't working then please contact us and we'll investigate for you.