Can I issue a gift voucher without the customer purchasing one from my website?
You can create a gift voucher yourself, through the management system, by following the instructions below.
Click 'marketing' from the left hand menu and then 'gift vouchers'.
Using the box at the top of the page, as shown in the screenshot below, you can create a new gift voucher.
You can set the gift code (or tick the 'auto-generate code' tick box for the code to be randomly generated by our system) and then also set the initial value for the gift voucher.
Click the 'create voucher code' button when you're finished. You'll need to then give the gift voucher code to your customer for them to be able to use.
Read the full article on creating and manage gift vouchers by clicking here.