Google have suspended my feed, can you help?

If you're feed has been suspended by Google then you'll first need to ascertain why have they suspended your feed.

If their issue is with the quality of data in your feed, its likely that you'll be able to fix this yourself by finding out which products have a problem and fixing the problems on a per-product basis.

Sometimes Google will suspend your feed for other reasons such as a problem with your account (maybe your shipping or tax settings aren't correct).

It can be helpful to contact Google to find out more information about the reasons behind the suspension.


We Can Help!

If you're unsure as to what the problem is please contact us. Please provide us with as much information as possible about what reasons Google have given for suspending your feed. You may also need to provide us with your Google account username and password so we can investigate the problem.

Once you have fixed your feed you can submit a re-evaluation request through your Google Account.