I've chosen a 'related product' for my product but its not showing, why not?
If you've added a related product to a product, but it isn't showing, then please check through these common errors below.
1. Is the product active?
If the product isn't active then its likely that it won't display as a related product. Make sure the product is active by checking its status on the products page in the management system (a tick should be present in the 'active' tick box).
2. Is there enough room?
Usually our themes are built to host an unlimited number of related products on a product but some themes may not have this feature enabled. Check on the product page to make sure that there is room for this product to be shown.
If you've checked through these errors and your product still isn't showing then please contact us.