My products aren't showing on Google Shopping, what should I do?

If you're products aren't showing on Google Shopping then please take a look at some of the most common errors below:

You haven't claimed your domain name in your Google Account

Google requires that you 'claim' your URL in your Google Account to prove that you are the proper person to be uploading a feed for your domain name. Check to make sure that you have claimed/verified your domain name. In your Google Shopping account click 'settings' from the left hand menu and then 'general'. In the 'about your business' section make sure that it is showing that you have claimed your URL.

You can follow the instructions in this article to make sure your domain name is verified in your Google account.


Your feed has been suspended

If you've previously received warnings from Google about your data quality, but have not fixed them, your Google account may have been suspended. You should be able to see that your account has been suspended when logging into Google Shopping. You'll need to contact Google to find out why they have suspended your account and what steps you can take to resolve the issue.


You haven't setup an Adwords campaign

Google Shopping isn't a free tool, you have to pay to advertise your products. If you haven't setup an Adwords campaign for your product ads you'll need to do so. Find out more information on Google's website by reading here.


Please Note!

Google Shopping is a complex tool and there can be many reasons why your ads aren't showing. Unfortunately we are not Google experts so you will need to contact Google for assistance. We regret that we can only assist you with regards to downloading your feed from your account and feed related issues.