What does action required mean on my domain name

If you've added your custom domain name into your account but see an 'action required' warning it's because our system has detected that the DNS on the domain name isn't yet pointing to our servers.

If you've recently changed the DNS on your domain name please allow up to 24 hours for the changes to go through and this warning to disappear.

Important!

If you can see your new website (hosted by us) at your domain name (because the DNS has already changed), then you can ignore this warning as our system only checks domain names periodically.

If you haven't yet changed the DNS on your domain name you should do so. Please follow the instructions here on what the DNS needs to be changed to.

If you have changed your domain name and it has been more than 24 hours since you made the change, it is likely that the DNS hasn't been configured correctly.

If you require assistance with changing your DNS please contact us.