Why isn't a product showing a sale price I've entered?

When you place a product on sale either by creating a sale across multiple products or by entering a specific sale price for an item, your website should show the products old price and the new sale price for the item.

If you have created a sale for a product but it isn't showing the sale price for the item then it is most likely that the sale isn't configured correctly.

If you entered an individual sale price for the item, go back to the product and check that the sale price has been entered correctly.

If you created a sale then make sure that the sale is active, and if you created a sale with a specific date range that it is set up to cover today's date. Make sure that the sale covers the product you are looking at.

If you think a product should be showing a sale price, but isn't, then please contact us.