Why isn't my logo displaying on my website?
We've listed a few of the most common reasons why a logo uploaded won't be displaying on your website below.
1. The logo file is in the wrong format
Our system will only work if you upload a JPG, JPEG, GIF or PNG logo. Other file types that logos sometimes come in (like PDF, EPS or AI) won't work if you upload them. So please check that you are uploading a JPG, JPEG, GIF or PNG.
2. The file uploaded is too big
Sometimes a logo designer will produce a very large file when designing a logo (so that you have it in the highest quality possible), but very large file sizes don't really work well on websites. Make sure that you are not uploading a logo file that is larger than 1MB.
If you have made sure your file is in the right format and not too big but are still having difficulty getting your logo to display then please contact us. When you send your message please include the logo file that you are trying to upload.