Using multi-buy offers

Multi-buy offers are a special type of offer on your website where your customer can add two or three products to their shopping but be charged only for the cheapest one.

Only products that have been indicated as being part of the 2 for 1 or 3 for 2 offer will be eligible.

The offers are completely independent, so a product can be marked as only eligible for 3 for 2, only eligible for 2 for 1, or both.


How does the customer know which products are in the offer?

When you mark a product as being included in the 2 for 1 offer an indicator is displayed on the product on your website like in the example below.

When a product is added to the basket, that is in the 2 for 1 offer, the indicator will also be displayed on the shopping basket page.

Please Note!

3 for 2 offers were released in April 2017. If you created your theme before that date you'll need to add in the necessary code into your theme files to display a '3 for 2' tag on products. Please contact us if you need assistance.


How to mark a product as being eligible

Once you've installed the multi-buy offers app in your account, when adding/editing a product scroll to the 'additional information' box and you'll see a 'is this product a 2 for 1 product' tick box and a 'is this a 3 for 2 product' tick box.

Just tick the box and save the change and the product will now be included in the offer and show the indicator (referred to above) on your website.


Restricting who can get 2 for 1 and 3 for 2 offers

You can restrict what types of customers have access to multi-buy offers using a setting in your account.

Select 'settings' from the left menu and then 'products'

Find the section labelled 'who should have access to multi-buy offers'.

Here you select who SHOULD get access to multi-buy offers

Regular visitors - this can be any visitor that isn't logged into an account
Registered customers - these are customers logged into a normal customer account
Trade customers - these are customers logged into a trade account

Once you've selected who should have access to the multi-buy offers, save your changes.