How do I use my own domain name?

If you're unsure as to what a domain name is exactly, read our article An Introduction To Domain Names.

There are 2 things you need to do in order to use your own domain name.


Enter your domain name into your account

Select 'your account' and then 'domain name' from the left hand menu.

Enter your domain name in the 'your domain name' box.

You should only enter the top level domain name, e.g. yourdomain.com don't enter http:// or www

Click the 'save domain name' button.


Change your domain name DNS

You need to point your domain name to our servers.

You'll need to change something called the CNAME record on your domain name.

You'll need to know who you registered your domain name with and the login details for their control panel.

Once you have located this information login to your domain name and look where you can change the DNS on your domain name.

If you can't find where to change it you'll need to contact the registrar's support who will show you how to make the change.

You need to create a DNS entry on your domain name (or edit an existing one) for the www. subdomain e.g.

www.yourdomain.com

The CNAME needs to be set to point to ecommercedns.uk

Once you've made the change it can take up to 24 hours to process (usually though it only takes a few hours).


Redirecting yourdomain.com to www.yourdomain.com

Its best practice to point the top level of your domain name (e.g. yourdomain.com) to automatically forward to www.yourdomain.com. You can be penalised in search engine rankings if you don't do this.

Your domain registrar may allow you to do this through your domain name control panel but if you can't then you can create an A record for yourdomain.com (without the www.) to point to 54.217.206.76. Our DNS service will then automatically redirect it to the www. subdomain.