The Manual
The Manual
All Topics
Products
Orders
Customers
Checkout
Marketing
B2B
Feeds
Website
Assets
Settings
Reports
Account
APPs
Products
Managing Products
All the aspects of adding, editing and removing the products for sale on your website.
Categorising Products
Managing categories, category structures, brands & manufacturers.
Managing Stock
Find out how to use the system to manage stock levels on your store automatically.
Import/Export
Import and export your products from your store with spreadsheets.
Orders
Customers
Checkout
Marketing
B2B
Feeds
Website
Assets
Settings
Basic Settings
Some of the basic settings for your online store and website.
Automatic Emails
Setup and manage the emails sent to your customers from your website.
SEO Settings
Read about the SEO settings you can set to help your SEO efforts.
Order Status
Setup and manage the different status your orders can have.
Visitor Tracking
Setup visitor tracking and monitor conversions.
VAT
Find out how to setup VAT for UK and international customers.
Order PDF
How to customise your printable order PDF.
Currencies
Find out more about multiple currency pricing and managing exchange rates.
Reports
Account
APPs
Product Extras
Product extras allow your customers to order add-ons to the products that you have on your store. For example, if you are selling mobile phones you ma
Search Keywords
Add specific keywords to each product to make sure that the product appears in search results when those keywords are typed into the search bar, parti
Reward Points
Reward points are a great way to keep your customers ordering from your store. Specify how many reward points are earned for each product and allow cu
SEO Control
Take control of the titles, meta descriptions, keywords, and URLs of your products, categories, brands, website pages and blog posts on your website.
Soft Add To Basket
Enable a soft add to cart feature on your website allowing your users to stay on the page they are on when adding an item to their basket.
Stock Alerts
Set a specific stock alert level for each product and be alerted by daily email all SKUs where the stock quantity has fallen below that level. You can
Stockists
Create a directory of local stockists of your products (or your branch locations) searchable by your visitors using either postcode or town/city name.
User Accounts
Create accounts for others so they can access the management system for your website, but restrict that access only to certain sections like blogging
Bulk Discounts
Bulk discounts allow you to set discounted pricing for multiple purchases of the same products (or product groups). Either set a percentage discount o
Brands
Use this APP to add another type of categorisation to your online store using the brands/manufacturers feature.
Videos
If you would like to have a video library on your website install this app to be able to upload your videos. All videos must be uploaded to a video ho
Customer Source
Ask your customers how they heard about you and create reports to see your how successful your marketing campaigns are.
Warehouse Notes
Warehouse notes enable you to add notes to your products about where in your warehouse (or stock room) they are located. For your internal use only.
Multi-buy Offers
Mark a product as 2For1 or 3For2 and your customers get the cheapest out of the 2/3 free. The offer can be used on any pair/trio of products.
Gift Vouchers
Visitors to your store can purchase a gift card that they can give to anyone they like. Gift vouchers can be setup to generate a code automatically wh
Google Trusted Stores
Use this APP to insert the necessary code for your website to join the Google Trusted Stores Programme.
Digital Downloads
Use the Digital Downloads APP to sell digital products through your website and automatically deliver them.
eBay Connector
Integrate your website with the eBay Connector APP to list products on your website and ebay simultaneously, sync stock levels automatically and recei
Abandoned Basket
Use the abandoned basket APP to automatically email customers that don't complete payment on your checkout.
MailChimp
This APP allows you to link your website to your MailChimp account to automatically add your customers to subscribers lists you create in MailChimp.
Facebook Shop
Use this APP to launch an online store on your Facebook page and allow customers to browse your products from their Facebook account.
Product Bundles
Create product bundles to cross sell products and increase the value of each customer on your website.
Transaction Fees
Charge your customers a transaction fee if they use a particular payment gateway like PayPal.
Basket Rules
Create basket rules that enforce the purchase of a product under particular circumstances, such as a 'set up' charge for printing companies.
Product XML Feed
Use our feed builder to build an XML feed for the products in your website.
Delivery Rate Exceptions
Set delivery rates that can't be chosen when specific products are present in the customer's basket.
Gross Profit Report
Enter a cost price for your products, product variations, choices and extras and generate a gross profit report.
Zapier
How to use Zapier to connect with third party platforms.