Managing Products All the aspects of adding, editing and removing the products for sale on your website. Categorising Products Managing categories, category structures, brands & manufacturers. Managing Stock Find out how to use the system to manage stock levels on your store automatically. Import/Export Import and export your products from your store with spreadsheets.

Orders Receiving orders, creating orders and order IDs. Managing Orders Managing orders, cancelling orders and handling unpaid orders. Quotations How to create and email customers quotations and how they make payment.

Managing Customers Manage your customers and their accounts. Reviews All your customers to review your products and increase your conversion rate.

Delivery Pricing Specify which areas you deliver to and how much delivery costs. Payment Methods PayPal, payment gateways, offline payments and SSL certificates. Gift Wrapping Allow customers to order gift wrapping whilst checking our on your website.

Sales How to use the sales feature to promote products on your website. Voucher Codes Everything you need to know about voucher/discount codes. Newsletter Subscribers How to download and manage a list of visitors that have requested to receive your marketing communications.

Trade Customers Setup, manage and create accounts for trade and wholesale customers. Trade Pricing Find out how to set individual pricing for products for your trade customers.

Google Feed Download and submit your product feed to Google Shopping. Awin Feed A guide to submitting your products to Affiliate Window network. Feefo Feed Submit your orders to Feefo for automatic product reviews.

Pages Manage text and information pages on your website (like 'About Us' or 'Terms & Conditions'). Navigation How to manage the menus on your website for visitor navigation. Blogging Keep your customers up to date with the latest news and information from your website using a blog.

Files Manage and store files on your account for use on your products and the rest of your website. Images/Galleries How to manage your website's images and galleries. Social Networks How to manage and setup links to your social network profiles.

Basic Settings Some of the basic settings for your online store and website. Automatic Emails Setup and manage the emails sent to your customers from your website. SEO Settings Read about the SEO settings you can set to help your SEO efforts. Order Status Setup and manage the different status your orders can have. Visitor Tracking Setup visitor tracking and monitor conversions. VAT Find out how to setup VAT for UK and international customers. Order PDF How to customise your printable order PDF. Currencies Find out more about multiple currency pricing and managing exchange rates.

Generating Reports An explanation of what reports are available and how to generate them. Using Reports How to use reports to increase sales and conversion rates and improve your visitors experience on your website.

Your Account How to manage all the aspects of your account. Domain Name How to manage your website's domain name. Referrals Refer new users and earn a commission every month. GDPR Guidance Everything about GDPR and our platform. GDPR Features Tools available for managing GDPR compliance

Product Extras Product extras allow your customers to order add-ons to the products that you have on your store. For example, if you are selling mobile phones you ma Search Keywords Add specific keywords to each product to make sure that the product appears in search results when those keywords are typed into the search bar, parti Reward Points Reward points are a great way to keep your customers ordering from your store. Specify how many reward points are earned for each product and allow cu SEO Control Take control of the titles, meta descriptions, keywords, and URLs of your products, categories, brands, website pages and blog posts on your website. Soft Add To Basket Enable a soft add to cart feature on your website allowing your users to stay on the page they are on when adding an item to their basket. Stock Alerts Set a specific stock alert level for each product and be alerted by daily email all SKUs where the stock quantity has fallen below that level. You can Stockists Create a directory of local stockists of your products (or your branch locations) searchable by your visitors using either postcode or town/city name. User Accounts Create accounts for others so they can access the management system for your website, but restrict that access only to certain sections like blogging Bulk Discounts Bulk discounts allow you to set discounted pricing for multiple purchases of the same products (or product groups). Either set a percentage discount o Brands Use this APP to add another type of categorisation to your online store using the brands/manufacturers feature. Videos If you would like to have a video library on your website install this app to be able to upload your videos. All videos must be uploaded to a video ho Customer Source Ask your customers how they heard about you and create reports to see your how successful your marketing campaigns are. Warehouse Notes Warehouse notes enable you to add notes to your products about where in your warehouse (or stock room) they are located. For your internal use only. Multi-buy Offers Mark a product as 2For1 or 3For2 and your customers get the cheapest out of the 2/3 free. The offer can be used on any pair/trio of products. Gift Vouchers Visitors to your store can purchase a gift card that they can give to anyone they like. Gift vouchers can be setup to generate a code automatically wh Google Trusted Stores Use this APP to insert the necessary code for your website to join the Google Trusted Stores Programme. Digital Downloads Use the Digital Downloads APP to sell digital products through your website and automatically deliver them. eBay Connector Integrate your website with the eBay Connector APP to list products on your website and ebay simultaneously, sync stock levels automatically and recei Abandoned Basket Use the abandoned basket APP to automatically email customers that don't complete payment on your checkout. MailChimp This APP allows you to link your website to your MailChimp account to automatically add your customers to subscribers lists you create in MailChimp. Facebook Shop Use this APP to launch an online store on your Facebook page and allow customers to browse your products from their Facebook account. Product Bundles Create product bundles to cross sell products and increase the value of each customer on your website. Transaction Fees Charge your customers a transaction fee if they use a particular payment gateway like PayPal. Basket Rules Create basket rules that enforce the purchase of a product under particular circumstances, such as a 'set up' charge for printing companies. Product XML Feed Use our feed builder to build an XML feed for the products in your website. Delivery Rate Exceptions Set delivery rates that can't be chosen when specific products are present in the customer's basket. Gross Profit Report Enter a cost price for your products, product variations, choices and extras and generate a gross profit report. Zapier How to use Zapier to connect with third party platforms.